How ROOK Works

• Search by title, genre, or location to find books near you.
• Choose to rent, buy, or borrow from booklovers in your area.
• Browse books by category, popularity, or price to find your next read.
• Set your preferences to get notifications when books you're interested in become available.

• List your books on ROOK in just a few simple steps.
• Choose whether to rent them out, sell them, or give them away.
• Set your own prices or use our recommendations based on market rates.
• Manage all your listings from your personal dashboard.

To keep things flexible, delivery is arranged directly between the book lender and the borrower.

• Chat to Coordinate: Use our messaging system to agree on a convenient meetup point or delivery method.
• Your Choice: You can choose to meet in person at a public spot or use a local courier service of your choice.
• Safety First: We recommend meeting in well-lit, public locations for all physical handovers. Read our safety guidelines here.

Books should be returned by the agreed date. Late returns incur a small penalty (shown at checkout) to compensate the lender.

You'll receive reminders before your due date so you never forget to return your book on time.

If a book is returned with significant damage, the renter may be charged a damage penalty fee. Minor wear is okay — but let's treat each book with love.

Book owners can document the condition of their books before lending, making it easier to identify any new damage upon return.

If a book isn't returned after several reminders, or is lost:

• The renter will be required to cover the cost of the book, based on the estimated value.
• Repeated issues may lead to account suspension.

We understand that accidents happen, and our team will work with you to find a fair resolution.

Having a problem? You can:

• Send us an Email via info@rookbookskenya.com
• Briefly describe what happened (e.g., "book not returned," "book came with torn pages")
• Our team will follow up within 48 hours to help resolve it

We aim to make the dispute resolution process fair and transparent for all parties involved.

Setting the right rental fee helps your book get picked faster, keeps the platform fair, and makes sharing joyful for everyone.

Here's what's included in the final rental price:

• Your set fee (what you earn)
• A small ROOK commission (to keep the platform running)
• A refundable protection fee (returned to the renter upon safe return of your book)

Our goal is to keep rentals affordable for readers and fair for book owners. Below are suggested rates you can use when setting your prices:

Here are some suggested price ranges to help guide you:

Condition	Suggested Weekly Rate	Suggested Monthly Rate
Fair / Well-loved	Ksh 20–25	Ksh 80–100
Good Condition	Ksh 25–30	Ksh 90-130
Like New / New	Ksh 30–40	Ksh 130–180
In-demand / Popular titles	Ksh 40–60	Ksh 180–230